(Much thanks to IAN SHAPIRA • The Washington Post • August 8, 2010 for this article)Jane Beard and Jeffrey Davis didn't realize how little they speak to their children by phone until they called AT&T to switch plans. The customer service agent was breathless. The Silver Spring, Md., couple had accumulated 28,700 unused minutes.
"None of the kids call us back! They will not call you back," said Beard, a former actress who with her husband coaches business leaders on public speaking.
A generation of e-mailing, followed by an explosion in texting, has pushed the telephone conversation into serious decline, creating new tensions between baby boomers and millennials -- those in their teens, 20s and early 30s...(for the rest of the article, click here)[to see the cartoon mentioned in the above article, click here]
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